Return & Refund Policy
Thank you for shopping with us. We want you to be satisfied with your purchase.
Returns
- Customers may return eligible items within 7 days of receiving the order.
- Items must be unused, unwashed, unworn, and in their original condition with all tags attached.
- Returns will not be accepted for damaged products caused by misuse after delivery.
Non-Returnable Items
The following items cannot be returned:
- Products purchased during clearance or final sale.
- Customized or personalized products.
- Items without original tags or packaging.
Return Process
- Contact our customer support at [your email] or [your phone number] within 7 days of delivery.
- Provide your order number and reason for return.
- After approval, ship the item back to the address provided by our support team.
Refunds
- Once we receive and inspect the returned item, we will notify you of the refund status.
- Approved refunds will be processed within 5–7 business days to the original payment method.
- Shipping charges are non-refundable unless the item received was damaged or incorrect.
Exchanges
- Exchanges are available for size issues, subject to stock availability.
- Customers must request an exchange within 7 days of receiving the order.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product.
Contact Us
For any questions regarding returns or refunds, contact us:
Email: [your email]
Phone: [your phone number]
Address: [your business address]
